Limits & Commissions
The built-in withdrawal functionality in the platform may contain certain restrictions imposed by the third party processor. Here are the specific conditions you need to know about:​
​
VIRTUAL PREPAID CARD
1 - New customers (under 3 months from the identity verification) have a maximum daily limit of $1,000 and a maximum monthly limit of $3,000. After 3 months applied standard payment method limits.
2 - Requires Address verification at least.
3 - Requires Identity verification at least.
4 - For United States residents the minimum daily deposit/withdrawal limit is $ 5,000.00.
5 - Lowered fees are for GBP deposits made by UK residents.
6 - Varies by provider and country, please check before a transaction.
​
Countries where card payments aren’t available: Afghanistan, Algeria, Bangladesh, Bolivia, Bosnia and Herzegovina, British Virgin Islands, Burundi, Cambodia, Central African Republic, China, Cuba, Democratic People's Republic of Korea (DPRK), Democratic Republic of the Congo, Ethiopia, Guam, Guinea Bissau, Guyana, Iran, Iraq, Japan, Lao People's Democratic Republic, Lebanon, Libya, Mali, Morocco, Nepal, Pakistan, Puerto Rico, Somalia, South Sudan, Sudan, Syria, Trinidad and Tobago, Venezuela.
​
Instantaneous processing time for deposit payments. There is a daily limit of three successful transactions per account in all countries except those where card payments are unavailable. All fiat currencies are permissible for card-based deposits. If your local currency is not USD, EUR, or GBP, it will be automatically converted into the deposit currency of your choice. The exchange rate and any transaction-related fees are calculated and deducted by the card issuer.
CARD WITHDRAWALS
-
VISA
Countries where card payments aren’t available: Afghanistan, Algeria, Argentina, Bangladesh, Bolivia, Bosnia and Herzegovina, British Virgin Islands, Burundi, Cambodia, Canada, Central African Republic, China, Colombia, Cuba, Democratic People's Republic of Korea (DPRK), Democratic Republic of the Congo, Dominican Republic, Ethiopia, Guam, Guinea Bissau, Guyana, Hong Kong, India, Iran, Iraq, Japan, Lao People's Democratic Republic, Lebanon, Libya, Mali, Morocco, Nepal, Pakistan, Puerto Rico, Somalia, South Sudan, Sudan, North Sudan, Syria, Trinidad and Tobago, Tunisia, Uganda, United States Virgin Islands, Vanuatu, Venezuela, Yemen, Zimbabwe.
​
Maximum withdrawal processing time — up to 48 hour depending on card issuing bank.
​
-
MASTERCARD
Countries where card payments aren’t available: Afghanistan, Algeria, Bangladesh, Bolivia, Bosnia and Herzegovina, British Virgin Islands, Burundi, Cambodia, Canada, Central African Republic, China, Cuba, Democratic People's Republic of Korea (DPRK), Democratic Republic of the Congo, Ethiopia, Guam, Guinea Bissau, Guyana, Hong Kong, India, Iran, Iraq, Japan, Lao People's Democratic Republic, Lebanon, Libya, Mali, Morocco, Nepal, Pakistan, Puerto Rico, Somalia, Sudan, Syria, Trinidad and Tobago, Tunisia, Uganda, United States Virgin Islands, Vanuatu, Venezuela, Yemen, Zimbabwe.
​
Except in the United States, the maximum processing time for withdrawals is up to one hour, dependent on the card-issuing bank. Only 10 daily effective transactions per each account are permitted for all countries, except for restricted and the US.
​
Maximum withdrawal processing time for the US — up to 48 hour depending on card issuing bank.
BANK TRANSFER
Countries allowed for ACH payments: United States.
​
Countries allowed for SEPA payments: European Union Countries, Andorra, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Norway, San Marino, Switzerland, United Kingdom, Vatican City.
Countries allowed for Online Banking payments: United Kingdom.
Countries allowed for Faster Payments: United Kingdom.
​
Countries and territories where SWIFT payments aren't available: Afghanistan, Botswana(available only USD), Burundi(available only USD), Belarus, Barbados,Bosnia and Herzegovina, Burkina Faso(available only USD), Cambodia(available only USD), Central African Republic, Crimea, Cuba, Congo, Cote D'Ivoire, Democratic People's Republic of Korea (DPRK), Democratic Republic of the Congo, Eritrea, Ghana(available only USD), Guam, Guinea(available only USD), Guinea-Bissau, Haiti, Honduras, Iran, Iraq, Japan, Jamaica(available only USD), Lebanon, Libya, Laos, Mali, Myanmar, Mauritius(available only USD), Mongolia(available only USD), Nicaragua, Nigeria, Pakistan(available only USD), Panama, Puerto Rico, Papua New Guinea, Russia, Somalia, South Sudan, Sudan, Syria, Singapore, Turkmenistan, Uganda(available only USD), Ukraine(available only deposit USD), US Virgin Islands, Venezuela, Yemen, Zimbabwe.
​
Transaction processing does not include fees of correspondent banks, which may be involved in the deposit process. Note that CEX.IO does not charge any fees for deposits, made by Bank Transfers. Please make sure to contact your bank to find out respective fees and conditions.
Processing time for fiat currency deposits: 1. Domestic bank transfer (ACH, SEPA, FasterPayment) ~ 1 business day to be credited to your CEX.IO account (weekends and bank holidays excluded). 2. International bank transfer (SWIFT) ~ 1-3 business days to be credited to your CEX.IO account (weekends and bank holidays excluded).
​
Processing time for fiat currency withdrawals: 1. Domestic bank transfer (ACH, SEPA, FasterPayment) ~ 1 business day (weekends and bank holidays excluded). 2. International bank transfer (SWIFT) ~ 1-3 business days (weekends and bank holidays excluded). Please note that this is the time indicated for processing payments by CEX.IO. There can be delays from your bank side.
SKRILL WITHDRAWALS
Countries and territories where Skrill payments aren't available: Afghanistan, Angola, Aland Islands, American Samoa, Anguilla, Antarctica, Antigua and Barbuda, Bonaire - Sint Eustatius and Saba, Barbados, Benin, Bosnia and Herzegovina, Burkina Faso, Burundi, Belarus, Belize, Bhutan, Bouvet Island, British Indian Ocean Territory, Cape Verde, Central African Republic, Comoros, Crimea, Cuba, Chad, Cocos Island, Curacao, Cook Islands, Cote D'Ivoire, Cyprus, Democratic People's Republic of Korea (DPRK), Democratic Republic of the Congo, Djibouti, Eritrea, Ethiopia, Equatorial Guinea, East Timor, Faroe Islands, French Polynesia, Fiji, French Guiana, French Southern Territories, Gambia, Greenland, Grenada, Guadeloupe, Guam, Guyana, Guinea Bissau, Gabon, Guinea, Haiti, Heard Island and McDonald Islands, Iran, Iraq, Japan, Kyrgyzstan, Kiribati, Kosovo, Lao People's Democratic Republic, Lebanon, Libya, Laos, Liberia, Macao, Mali, Martinique, Marshall Islands, Mauritania, Mayotte, Micronesia (Federated States of), Montserrat, Myanmar, Nauru, Niue, Namibia, New Caledonia, Niger, Nigeria, North Korea, Norfolk Island, Northern Mariana Islands, Palau, Puerto Rico, Palestine, Papua New Guinea, Pitcairn, Reunion, Russia, Rwanda, Somalia, Samoa, South Sudan, Sudan, Suriname, Syria, Saint Barthelemy, Sao Tome And Principe, Saint Pierre and Miquelon, Saint Helena, Saint Martin, Saint Lucia, Saint Vincent and the Grenadines, Seychelles, Sierra Leone, Solomon Islands, Saint Kitts and Nevis, Sint Maarten, Svalbard and Jan Mayen, South Georgia and the South Sandwich Islands, Tajikistan, Republic of the Congo, Togo, Turkey, Turkmenistan, Turks and Caicos Islands, Tokelau, Tonga, Tuvalu, The Vatican City State (Holy See), Uganda, US Virgin Islands, Vanuatu, Venezuela, Virgin Islands (British), Wallis and Futuna, Western Sahara, Yemen, Zimbabwe.
​
Countries and territories where Cashapp payments aren't available: Afghanistan, Albania, Belarus, Burkina Faso, Botswana, Benin, Bolivia, Bosnia and Herzegovina, Brazil, Burundi, Cambodia, Central African Republic, Comoros Union, Cuba, Cameroon, Cabo Verde, Chad, Colombia, Curacao, Croatia, Democratic Republic of the Congo, Dominican Republic, Democratic Republic of Korea, Eritrea, Equatorial Guinea, Guinea-Bissau, Gabon, Ghana, Guatemala, Guinea, Haiti, Honduras, Iran, Iraq, Indonesia, Iceland, Jamaica, Kenya, Kosovo, Laos, Lebanon, Lesotho, Libya, Morocco, Mozambique, Myanmar, Madagascar, Mali, Mauritania, Mexico, Mongolia, Montenegro, Maldives, Malta, Mauritius, Netherlands Antilles, Nigeria, Nepal, Nicaragua, Niger, Nigeria, Palestine, Pakistan, Panama, Papua New Guinea, Paraguay, Philippines, Republic of Macedonia, Russia, Sierra Leone, South Sudan, Sudan, Swaziland, Syria, Saudi Arabia, Serbia, Singapore, Somalia, Senegal, Republic of the Congo, Turkey, Turkmenistan, Togo, Ukraine, Uganda, Venezuela, Vietnam, Virgin Islands (British), Yemen, Zimbabwe
PAYPAL
Countries allowed for PayPal payments:
​
USD transfer - US;
​
GBP - UK;
​
EUR - EEA (except Croatia, Hungary, Iceland): Bulgaria, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Ireland, Italy, Latvia, Lithuania, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Liechtenstein, Norway.